Enhancing E-commerce Convenience: FedEx Launches Picture Proof of Delivery for Residential Deliveries in the UAE, Bahrain, and Kuwait Latest service enhancement for e-commerce deliveries provides reassurance that packages have been delivered
Dubai, UAE, May 10, 2023 — FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX) and the world’s largest transportation company, recognizes that for the increasing number of consumers shopping online, the ultimate sense of assurance comes from knowing that their package has been delivered to their door. As a result, FedEx launched Picture Proof of Delivery for express residential deliveries in the UAE, Bahrain, and Kuwait, where signatures-upon-delivery are not required.
Customers in the UAE, Bahrain, and Kuwait who choose the “no-signature-required” delivery option benefit from this new service feature. With the Middle East and North Africa e-commerce market seeing steady growth and expected to reach US$57 billion by 2026,[1] residential deliveries are rising. With consumers not always home to receive their deliveries, the no-signature-required delivery option allows for their packages to still be delivered.Now a simple photograph can help bring peace of mind to those e-commerce merchants and consumers that their package was delivered.
The company has been strengthening its e-commerce offerings for e-merchants and consumers. In the UAE, FedEx recently integrated WhatsApp, one of the country’s[2] most popular instant messaging apps, into its e-commerce delivery solution FedEx Delivery Manager International. Using the service, recipients expecting their packages can receive delivery notifications, chat with FedEx directly, and manage their delivery time and location with the click of a button.
About FedEx Express
FedEx Express is the world’s largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed the delivery of time-sensitive shipments by a definite time and date.